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News - September 25, 2025

Fristam Celebrates Outstanding Customer Service Win at Automate UK Awards 2025!

Success at the
Automate UK Awards 2025

Fristam Pumps is proud to announce its success at the Automate UK Awards 2025, where we were recognised for excellence in innovation and customer service within the automation and processing sectors.

For more than a century, Fristam has been a trusted name in hygienic pump technology, mixing, and blending equipment. From food and beverage to pharmaceuticals and chemicals, our solutions are chosen by manufacturers worldwide for their reliability, precision, and quality engineering. Winning this award is a testament not only to our product performance, but also to the way we partner with our customers.

Recognised for Service and Innovation

The judging panel highlighted Fristam’s reputation as a manufacturer that puts service first. Independent surveys consistently show near-perfect customer satisfaction ratings across pump sales, spare parts, and service support. Our customers value more than the equipment itself — they value the confidence of knowing expert help is always at hand.

At Fristam, we see aftermarket support as a core responsibility, not an optional extra. Whether through fast response to service needs, guaranteed availability of spare parts, or proactive maintenance visits, we ensure our pumps and mixers continue to perform year after year. This commitment to long-term reliability is one of the reasons so many customers return to Fristam as their preferred supplier for pumps, mixers, and blending systems.

Innovation was also central to this recognition. From advanced sealing systems that improve hygiene and sustainability, to precision pumps and mixers designed for specialised dosing and blending, we develop solutions around the real-world challenges of modern production. Our work doesn’t stop at the product — it extends into training and knowledge sharing. This year saw the launch of the Fristam Pump Training Academy, giving engineers hands-on experience with pump operation, seal changes and preventative maintenance. By raising industry skills, we help our customers reduce downtime and maximise efficiency.

A Team Effort

“This award belongs to the entire Global Fristam team,” said David Szillat – General Sales Manager of Fristam Pumpen KG (GmbH & Co). “It reflects our dedication to listening to customers, solving their challenges, and ensuring they receive not just a pump or mixer, but the support of a manufacturer invested in their success.”

Looking Ahead

Winning at the Automate UK Awards confirms what our customers already know: with Fristam, you gain more than high-quality equipment. You gain a partner in hygienic pump, mixing, and blending technology who will support you from consultation to installation and throughout the entire lifecycle of your equipment.